PropShop24 is currently shipping all over India. We are working on enabling International Shipping soon.
At PropShop24 we understand how important it is to receive your purchased products in the finest condition, and on time. Know this - we work around the clock to try and get you your products in the shortest timeframe possible.

You can reach us at sales@propshop24.com, +912226405521, +919820093156 between Monday – Friday, 11am – 8pm in case of any queries. We strive to answer & fix all queries within 24 hours.

 

Shipping Duration:

All products are shipped out between 1 - 10 working days depending on the product category. For more information, please refer to the ‘Shipping’ tab on the products detail page.

  • PropShop24 products are normally shipped out within 2 working days.
  • Laptop Sleeves are normally shipped out within 4 working days.
  • Products purchased from one of our pop up brands will be shipped out within 10 working days. These are normally shipped out within 5 working days but we have mentioned 10 to account for delays cause due to unforeseen circumstances.

In the case of orders with more than 1 product, all products will be shipped together.

In situations beyond PropShop24’s control there may be circumstances, which cause a delay. In such cases, PropShop24 will ensure delivery in the earliest possible timeframe.

 

Shipping Charges:

Free shipping for all orders above Rs. 1000. For orders below Rs. 1000 a shipping charge of Rs. 75 is charged.
 

Returns & Exchanges:

PropShop24 has a no questions asked return policy. We might request you to share an image of your product/ s. For your order to qualify as a return or exchange:

  • You must raise a return request by emailing us on sales@propshop24.com within 48 hours of receipt of your order
  • Product packaging, labels & tags must not be tampered with
  • Product must be in perfect condition
  • Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality
  • Refunds will only be processed for damaged or defective products in the form of store credit
  • Once you have requested for a return/ exchange the product will be collected within 7 working days
  • If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit

 

Cancellations:

The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.
PropShop24 reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

 

Cash On Delivery:

  • To avail COD Service, all items in the cart should be applicable for COD.
  • In case your pin code is not serviceable
  • You cannot open the box without making the payment at the time of delivery
  • If the product or packaging has been tampered with, do not accept the order
  • No credit/debit cards are accepted at the door under the Cash on Delivery method

How do I know if my area is serviceable or not? Can I opt for Cash On Delivery payment in my area?

If you want to know whether your area is serviceable or not, you can call us on 02226405521/ 9820093156 (between 11am - 8pm, Monday - Friday) or email us at sales@propshop24.com and provide your PIN code. We will inform you within 24 hours.